Privacy Policy
Last updated: January 2026
Overview
Immune Systems ("we," "us," or "our") operates the IMMUNE.OS platform and website. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact Information: Name, email address, and company name when you submit forms on our website.
- Payment Information: Billing details processed through our payment provider (Stripe). We do not store credit card numbers on our servers.
- Communications: Any messages or inquiries you send us.
Information Collected Automatically
- Log Data: IP address, browser type, pages visited, and timestamps. This data is collected by our hosting provider (Cloudflare) for security and performance.
How We Use Your Information
- To respond to your inquiries and provide customer support
- To process transactions and send related information
- To send you updates about our services (with your consent)
- To protect against fraud and abuse
- To comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our business (hosting, payment processing, email delivery).
- Legal Requirements: When required by law or to protect our rights.
Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes described in this policy. Contact information from form submissions is retained for up to 2 years unless you request deletion.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us at privacy@immuneos.io.
Cookies
Our website uses essential cookies required for basic functionality. We do not use tracking cookies or third-party analytics that follow you across the web.
Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, contact us at: privacy@immuneos.io